Frequently asked questions.

After booking, you will receive confirmation details, preparation instructions, and any required intake form or payment instructions.

Sessions are normally scheduled in Africa/Kigali time (CAT / UTC+2) unless another timezone is agreed in advance.

Payment instructions are shared during booking. Available options may include Wise, PayPal, bank transfer, or locally agreed payment methods. See the payment instructions and policy.

Yes. RWF payment may be accepted using the exchange rate agreed at the time of booking.

Yes. You may reschedule once with at least 24 hours' notice before the session.

Yes. Session content is treated as confidential. For organizational programs, only anonymous group-level insights may be shared unless individual consent is given.

No. This is structured clarity coaching and advisory support. It is not therapy, clinical counselling, legal advice, medical advice, financial advice, or religious ruling.

Most paid clarity sessions include a short written clarity summary or action note after the session, depending on the session type.

If you are unsure, begin with a free diagnostic map or a single clarity session. For deeper career, business, or executive decision work, the Executive Direction Intensive may be more appropriate.

Yes. Group sessions, workshops, speaking engagements, and institutional programs are available for universities, NGOs, community bodies, companies, and professional associations.